.policy-chat-link{font:inherit;color:inherit;background:none;border:0;padding:0;text-decoration:underline;text-underline-offset:3px;cursor:pointer}
.chat-widget{position:fixed;right:24px;bottom:24px;z-index:70;color:var(--ink)}
.chat-launcher{display:flex;align-items:center;gap:10px;min-height:54px;padding:14px 20px;border:0;border-radius:28px;background:var(--ink);color:white;box-shadow:0 8px 28px #163d3530;font-weight:600}
.chat-launcher .icon{color:#c9df6b}.chat-launcher[hidden]{display:none}.chat-panel{display:flex;flex-direction:column;width:min(380px,calc(100vw - 32px));max-height:min(740px,calc(100dvh - 32px));border:1px solid #cbdcd0;border-radius:20px;background:#fff;overflow:hidden;box-shadow:0 18px 60px #163d3533}.chat-panel[hidden]{display:none}
.chat-header{display:flex;align-items:center;gap:12px;padding:17px 18px;background:#edf4ee;border-bottom:1px solid #dce7de}.chat-header{flex:0 0 auto}.chat-brand{display:flex;align-items:center;gap:12px;flex:1;min-width:0}.chat-brand img{display:block;flex:0 0 32px}.chat-brand strong{font-size:18px;line-height:1.1}.chat-subtitle{flex:0 0 auto;margin:0;padding:14px 18px 0;font-size:13px;font-weight:600;color:#566d61}.chat-close{display:grid;place-items:center;background:none;border:0;color:var(--ink);width:36px;height:36px;border-radius:50%}
.chat-content{flex:1 1 auto;min-height:0;padding:18px;max-height:calc(min(740px,100dvh - 32px) - 110px);overflow-y:auto}.chat-intro{font-size:13px;line-height:1.6;margin:0 0 14px;color:#566d61}.chat-emergency{font-size:11px;line-height:1.6;color:#923b3b;background:#fff5f2;border-radius:9px;padding:10px;margin:0 0 15px}.chat-emergency a{text-decoration:underline;font-weight:600}
.chat-start{display:grid;gap:11px}.chat-start>label{display:grid;gap:5px;font-size:12px;font-weight:600}.chat-start label span{font-weight:400}.chat-start input:not([type=checkbox]),.chat-start select,.chat-start textarea,.chat-compose textarea,.staff-chat-compose textarea{width:100%;min-width:0;border:1px solid #cbdcd0;border-radius:9px;padding:10px 12px;font:inherit;font-size:13px;background:#fff;color:var(--ink)}.chat-start textarea,.chat-compose textarea,.staff-chat-compose textarea{resize:vertical}.chat-start .chat-check{display:flex;align-items:flex-start;gap:9px;font-weight:400;line-height:1.5}.chat-check input{flex:0 0 auto;margin-top:3px}.chat-check a{text-decoration:underline}.chat-error{font-size:12px;color:#923b3b;margin:0;line-height:1.5}.chat-error:empty{display:none}.chat-start .btn{min-height:45px;font-size:13px;padding:12px}
.chat-history{min-height:90px;max-height:330px;overflow-y:auto;padding:4px 0;overscroll-behavior:contain}.chat-message{max-width:90%;padding:10px 12px;border-radius:13px;margin:8px 0;background:#eff5f0;overflow-wrap:anywhere}.chat-message.from-visitor{margin-left:auto;background:#087f63;color:white}.chat-message>span{display:block;font-size:10px;font-weight:600;opacity:.85}.chat-message p{color:inherit;font-size:13px;line-height:1.55;margin:4px 0}.chat-message time{display:block;font-size:9px;text-align:right;opacity:.8}.chat-compose{display:flex;align-items:flex-end;gap:8px;margin-top:12px}.chat-send{display:grid;place-items:center;flex:0 0 40px;height:40px;border-radius:50%;border:0;background:var(--green);color:white}.chat-new{font:inherit;font-size:11px;border:0;background:none;text-decoration:underline;color:#566d61;margin:12px 0 0;padding:0}.chat-ended{font-size:13px;padding:12px;background:#f2f5f2;border-radius:8px}.chat-review-notice{background:#fff4cb;border:1px solid #ead78f;border-radius:8px;padding:9px 12px;font-size:11px;line-height:1.5;margin:0 0 14px;color:#665122}.chat-review-link{display:block;margin:14px 0 0;font-size:12px;text-decoration:underline;color:var(--green)}.sr-chat{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
.staff-chat-layout{display:grid;grid-template-columns:minmax(210px,280px) minmax(0,1fr);gap:18px;margin-top:25px;min-width:0}.staff-chat-list,.staff-chat-thread{background:white;border:1px solid #d5e2d7;border-radius:15px;min-width:0;overflow:hidden}.staff-chat-list>header{display:flex;gap:8px;justify-content:space-between;align-items:center;padding:18px;border-bottom:1px solid #e2e9e2}.staff-chat-list h2,.staff-conversation-head h2{font-size:18px;letter-spacing:-.02em}.chat-thread-list{max-height:590px;overflow:auto}.chat-thread-item{display:block;width:100%;text-align:left;background:#fff;border:0;border-bottom:1px solid #edf1eb;padding:15px 18px;color:var(--ink)}.chat-thread-item.selected{background:#edf5ef;border-left:3px solid var(--green);padding-left:15px}.chat-thread-item>span{display:flex;align-items:center;justify-content:space-between;gap:8px}.chat-thread-item strong{font-size:13px}.chat-thread-item i{height:8px;width:8px;background:var(--green);border-radius:50%}.chat-thread-item small,.chat-thread-item time{display:block;font-size:11px;color:#566d61;margin-top:4px}.staff-conversation-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;padding:18px;border-bottom:1px solid #e2e9e2}.staff-conversation-head a{font-size:12px;text-decoration:underline;overflow-wrap:anywhere}.staff-conversation-head>div{min-width:0}.staff-conversation-head select{font:inherit;font-size:11px;border:1px solid #d0dfd4;padding:6px;max-width:100%;border-radius:6px}.staff-conversation-head .quiet-btn{display:block;font-size:11px;margin-top:7px}.staff-chat-history{height:340px;overflow:auto;padding:15px 18px;overscroll-behavior:contain}.staff-chat-history .chat-message.from-team{margin-left:auto;background:#087f63;color:white}.staff-chat-history .chat-message.from-visitor{margin-left:0;background:#eff5f0;color:var(--ink)}.staff-chat-compose{padding:15px 18px;border-top:1px solid #e2e9e2}.staff-chat-compose .btn{font-size:12px;min-height:42px;padding:11px 17px;margin-top:10px}.chat-empty{padding:25px;color:#566d61;font-size:13px;line-height:1.7}.staff-chat-thread>.chat-ended{margin:15px 18px}
@media(max-width:780px){.chat-widget{right:16px;bottom:88px}.chat-launcher{font-size:12px;min-height:46px;padding:11px 16px}.chat-panel{max-height:calc(100dvh - 112px)}.chat-content{max-height:calc(100dvh - 192px)}.staff-chat-layout{grid-template-columns:1fr}.chat-thread-list{max-height:220px}.staff-conversation-head{flex-wrap:wrap}.staff-chat-history{height:300px}}

.chat-header .brand-dot{font:inherit;color:var(--bright)}

/* Keep tablet chat above the fixed booking action */
@media(max-width:1366px) and (any-pointer:coarse), (max-width:1024px){body:has(.mobile-booking-bar) .chat-widget{bottom:calc(96px + env(safe-area-inset-bottom))}body:has(.mobile-booking-bar) .chat-panel{max-height:calc(100dvh - 128px)}body:has(.mobile-booking-bar) .chat-content{max-height:calc(100dvh - 208px)}}