At Instacare Clinic, we are committed to providing accessible and quality healthcare through our Urgent Care Telehealth service. Our prescription policy aligns with the guidelines set forth by the New Zealand Medical Council Telehealth and Prescription Policy to ensure patient safety and compliance. Here are the key aspects of our prescription policy:

1. Eligibility for Prescriptions:

• Prescriptions will only be issued following a thorough assessment by our experienced doctors during a Telehealth consultation.

• Controlled medications, as defined by New Zealand regulations, may not be prescribed via our Telehealth service.

2. Patient Identification and Medical History:

• Proper patient identification is mandatory for prescription issuance.

• Our doctors will gather comprehensive medical history during the consultation to make informed decisions about prescribing medication.

3. Medication Guidelines:

• Prescriptions will adhere to evidence-based medical guidelines, ensuring the safety and well-being of the patient.

• Our doctors will avoid prescribing medications that require regular follow-up or monitoring unless deemed appropriate after a comprehensive assessment.

4. Documentation:

• All prescriptions will be documented accurately, including the type and dosage of the prescribed medication.

• Patients will receive clear instructions on medication usage, potential side effects, and other relevant information.

5. Patient Consent:

• Patients will be informed of the limitations and benefits of Telehealth consultations for prescription purposes.

• Consent for prescription issuance will be obtained from the patient during the Telehealth consultation.

6. Referral to In-Person Care

• In cases where the clinical presentation warrants in-person assessment or an urgent GP review, patients will be advised to seek in-person care.

7. Compliance with Regulations:

• Our prescription practices adhere to the regulations outlined by the New Zealand Medical Council Telehealth Statement and Good Prescription Policy.

8. Follow-Up and Review:

• Patients receiving prescriptions will be informed about the importance of follow-up consultations with their own GP for ongoing care and assessment of medication effectiveness.

By adhering to these guidelines, we aim to provide a safe and reliable Urgent Care Telehealth service while ensuring compliance with regulatory standards. Our commitment is to prioritise patient well-being and deliver exceptional healthcare services.