Affordable care
Clear, affordable consultation fees.
New Zealand based GPs
Affordable online GP care.
Anywhere in NZ.
Instacare brings personalised care from New Zealand based GPs to you, wherever you are in Aotearoa. Easy to book. Available seven days a week.
8 am–10 pm7 days a week
From $35 · Weekends and public holidays included
Care that fits your lifeYour GP, closer to home.
Anywhere in New Zealand
NZ-registered GPs7 days, 8 am–10 pmPrivate online consultationsFor you and your whānau
Good care. Less running around.
A GP appointment that fits your life.
Get practical advice, a clear plan and personalised GP care, wherever you feel most comfortable.
Easy to access
Connect from home, work or while travelling anywhere in New Zealand.
Personalised for you
A New Zealand based GP who takes time to understand your concerns.
How it works
Three simple steps to your GP.
- 01
Choose your appointment
Start with a quick safety check, add your details, then choose an available GP and a time that suits you.
- 02
Book securely
Your confirmation email includes your appointment details, a secure consultation link and a copy of your receipt.
- 03
Meet your GP online
Join from a quiet, private place, from five minutes before your appointment. Talk things through and agree a plan that works for you.
Clear fees. Easy decisions.
Affordable care for every age.
A standard 15-minute online consultation.
Through their 13th year
Teenage care
Adult consultations
Older adult care
All ages, while in New Zealand
Age-based fees apply to New Zealand residents, with a separate rate for overseas visitors. Your GP will guide you if an in-person assessment is needed.
Your concerns. Your care.
A GP who makes time for you.
Personalised care from New Zealand based GPs.
From everyday health concerns to advice about medicines and next steps, we keep care practical, approachable and focused on you.
New Zealand based7 days a weekOnline care
Meet our clinicians A few helpful answers
Before you book.
Can I use Instacare anywhere in New Zealand?
Yes. You must be physically in New Zealand at the time of your appointment. Choose a quiet, private place with a reliable internet connection.
When can I see an online GP?
Our service hours are 8 am–10 pm, seven days a week, including weekends and public holidays. Available appointment times are shown when booking.
Do I need to download an app?
No. Open the consultation link from your appointment email in a supported browser, then allow access to your camera and microphone.
Can I book for my child?
Yes. Use your child’s details when booking and provide the parent or carer details requested. Your GP will confirm consent and who is present during the appointment.
Can an online GP help with every problem?
Some symptoms need an examination or urgent in-person care. Our safety check helps identify these before payment. Prescriptions, certificates and referrals depend on the GP’s assessment.
A little easier. A lot closer.
Your next GP appointment,
wherever you feel at home.
Online GP care. 7 days a week, 8 am–10 pm.
ONLINE HEALTHCARE ACROSS NEW ZEALAND
Affordable online GP care, across New Zealand.
Instacare connects you with a New Zealand based GP from home, work or while travelling within Aotearoa. Online appointments make care easier to access in cities, smaller towns and rural communities, without travelling to a clinic.
Our 15-minute consultations are available seven days a week, from 8 am to 10 pm, including weekends and public holidays, subject to appointment availability. You can choose video or phone when booking.
Fees include GST: $35 for NZ residents aged 0–13, $45 for ages 14–18, $65 for ages 19–64 and $55 for ages 65 and over. Non-residents and visitors pay $75. Medicines, tests and any in-person care may cost extra.
Learn how telehealth works, explore evening and weekend GP appointments, or check consultation fees. For care that needs a physical examination, your doctor can explain the appropriate next steps.