Services

Telehealth services in NZ for GP and urgent care consultations.

Doctor consultations

Access quality healthcare on your terms with our Telehealth service, offering GP and urgent care consultations by experienced doctors. From 7 am to 10 pm, 7 days a week, receive expert medical guidance from the comfort of your location anywhere in New Zealand. Embrace the convenience of timely consultations, ensuring you have access to professional healthcare whenever you need it.

happy patients after a consult.

Prescription

Experience convenient healthcare with our Telehealth service, offering prescription services available throughout New Zealand. With just a click of a mouse, receive your prescribed medications swiftly as we seamlessly send them directly to your preferred pharmacy. Embrace the ease of accessing healthcare from the comfort of your home, ensuring a hassle-free prescription process.

satisfied patients after a successful ACC claim.

ACC

Discover the simplicity of managing ACC claims and renewing medical certificates from anywhere in New Zealand with our Telehealth service. We streamline the process, allowing you to submit claims and renew certificates effortlessly, all within the comfort of your preferred location. Experience the convenience of remote healthcare, ensuring a smooth and efficient journey through your ACC-related needs.

woman using tablet for her Telehealth consult.

Limitation of a virtual consult (Telehealth):

It's important to acknowledge the limitations of Telehealth consultations. Please note that these virtual sessions may not facilitate the prescribing or renewal of controlled medications, initiation or renewal of medications requiring regular follow-up or monitoring. Additionally, situations where the clinical presentation warrants in-person assessment are beyond the scope of a Telehealth consult. Understanding these limitations ensures the appropriate care and safety for all patients.

4. Confirmation and Reminders:

  • Receive a confirmation email with the details of your booked consultation.

  • 15 minutes before your scheduled time, a link will be sent for the consultation.

  • On the same day, receive a reminder that can be added to your calendar.

5. Consultation:

  • Click the provided link to join your consultation at the scheduled time.

  • Engage with your GP through the chosen method (phone, video, or text).

  • Discuss your health concerns and receive professional advice.

6. Post-Consultation:

  • After the consultation, book a follow-up appointment if needed.

  • Provide valuable feedback on your experience to help us improve our services.

1. Book your appointment:

  • Visit our website and sign up for our online GP service.

  • Ensure accurate personal information: full name, date of birth, email address, and telephone number.

2. Choose your preferences:

  • Select your preferred date and time for the consultation.

  • Indicate your preferred method of consultation: phone, video, or text.

  • Write a brief note detailing the reason for your consultation.

3. Payment:

  • Make a secure payment using your debit or credit card to confirm your booking.

How to use our service:
**Using Our Online Service: A Step-by-Step Guide**

By following these steps, you can seamlessly access our online GP service, ensuring a convenient, secure, and personalized healthcare experience from the comfort of your home. Your health and satisfaction are our priorities.